January 2006

in this issue:

5 Questions You MUST Answer Before Prospects Will Buy

Ed Hunnicutt Launches New Website

Ourbeachhome.com Launches

New Look for Arthur Ravenel Jr. Company

Zafari Donates to Laing Middle School





5 Questions You MUST Answer Before Prospects Will Buy

1. WHAT'S IN IT FOR ME?
Like it or not, prospective customers don't really care about you or your company. What they REALLY care about is how they can personally benefit by using your product or service. Don't bore them with details about your accomplishments your product's features. Just tell them what they want to know: describe in detail how their life will improve when they buy your product or service -- and why it's worth the price.

2. WHY SHOULD I BELIEVE YOU?

A prospective customer will not buy from you until you remove all doubt that you can and will deliver exactly what you promise. A powerful tool you can use to accomplish this is customer testimonials -- "proof" you've already delivered satisfaction to other customers.

BUT make sure you avoid using any claim that sounds overly exaggerated ...even if it's true. Tone down comments that sound too good to be true and make them believable - or you risk putting even more doubt into your prospects' minds.

3. IS MY DECISION TO BUY A GOOD ONE?
All buying decisions come from an emotional level. Then the prospect looks for logical reasons to prove their decision was a wise one. This is the perfect time for you to talk about how long you've been in business, how experienced you are and how many other clients you have satisfied. Provide the logical reasons your customer needs to justify their emotional decision.

4. WHAT IF I DON'T LIKE IT?
People are reluctant to risk the chance of not getting what they expect after buying from a new company. An unconditional, money back guarantee will produce the most sales because it completely eliminates all of the customer's risk. State your guarantee in clear detail revealing any conditions that apply. Surprisingly very few people ever really redeem money back guarantees. Therefore, the number of increased sales gained by making such an offer generally greatly outweighs the risks of making one.


5. HOW DO I GET IT?

Did you ever walk out of a store empty handed instead of waiting in a long line for somebody to take your money? It's well-documented that many online shoppers abandon their orders at online shopping carts instead of trying to figure out the confusing instructions or struggling with a non-intuitive interface.

It's a terrible thing to lose sales from ready buyers because the buying process is too complicated or lengthy. Don't let that happen to you! Make sure your buying process is SIMPLE, EASY and FAST.

CONCLUSION: A prospective customer won't buy from you until all of these questions are answered satisfactorily. Review your website and other marketing materials to make sure they clearly answer all of these questions. If not, revise them so they do and you'll see an immediate increase in the number of sales you get.

Zafari, Inc - Graphic Design & Web Design/Development

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hunnicutt website

Ed Hunnicutt Launches New Site

Zafari™ recently completed a new website for local realtor Ed Hunnicutt. The new site features information about Ed and his team, a variety of property searches, information about area neighborhoods and more. Sign up for Ed's mailing list to receive a free issue of Charleston magazine. Check out the new site at www.EdHunnicutt.com.

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Ourbeachhome.com Launches

Zafari™ recently launched a new website for Ourbeachhome.com. The site features flash movies, photo galleries, maps and more that describe Charleston and her sea islands and the luxury beach homes created on them by this local developer. To view the site, visit www.OurBeachHome.com.

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New Look for Arthur Ravenel Jr. Co.

Zafari™ and Arthur Ravenel Jr. Company recently completed a rebranding effort to update the company's image and marketing materials. The new mark features a silhouette of downtown Charleston with the new Ravenel bridge in the background, symbolizing the companies' ties to old Charleston and their dedication to the future of the area. Revised marketing and identity materials will be unveiled in the near future.

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Zafari™ and MPBPA Donate to Laing Middle School

Zafari™ and the Mount Pleasant Business and Professional Association recently donated $1500 for new computer equipment to Laing Middle School. At an MPBPA meeting earlier in the year a representative from the school notified the business community of the severely lacking status of technology at the school. Donations are still needed so if you or your business would like to help, please contact Laing Middle School at (843)849-2809.